Privacy Policy
Urban Nest Property Solutions Ltd
Who we are
Urban Nest Property Solutions Ltd is the data controller for personal information submitted through this website. You can contact us at urbannestpropertysolutionsltd@gmail.com.
What we collect
We collect the information you choose to provide in our enquiry forms, typically your name, organisation, email address, phone number and the details of your property requirement, property opportunity or children's-home enquiry. We also record the date and time of your enquiry and basic information about how you reached the website (for example a campaign link, referring website or advertisement click).
Why we use it
We use this information solely to respond to your enquiry and to explore whether there is a suitable property, provider or specialist fit. Our lawful basis is your consent, given when you submit a form, and our legitimate interest in responding to business enquiries. We also use it to notify our team by email that a new enquiry has arrived and to understand which channels our enquiries come from.
How we store it
Submissions are stored securely in our enquiry database and are accessible only to Urban Nest Property Solutions. We do not sell your information. Where a conversation involves a specialist consultant, we will only share relevant details with your knowledge.
How long we keep it
We keep enquiry information for as long as it is relevant to an active or potential opportunity, and normally no longer than 24 months after our last contact with you.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal information, to withdraw consent, and to object to or restrict how we use it. Email us and we'll action your request. You may also complain to the Information Commissioner's Office (ico.org.uk). Urban Nest Property Solutions is registered with the ICO, registration reference ZB778094.
Cookies and analytics
This website does not set marketing or tracking cookies. If we add advertising conversion measurement in future, this policy will be updated first.